Data Retention Policy — SDA Listings

# Data Retention Policy > **Status: DRAFT for solicitor review.** This document has not been approved by a legal practitioner. It is provided for internal review only and is not legal advice. **Applies to:** SDA Listings, ABN 44 156 567 671, based in Victoria, Australia. A postal address will be published once confirmed by the operator. Contact: support@sdalistings.com.au. Governing law: These terms are governed by the laws of Victoria, Australia, and applicable Commonwealth laws of Australia. ## Data retention (draft schedule) Indicative retention periods are under legal and operational review. Categories under review include: - Abandoned, active, completed, withdrawn and archived enquiries. - Contact-release records, provider leads and audit trail. - Participant, family and Support Coordinator records. - Uploaded documents. - Deleted accounts (residual audit fields). - Consent records and withdrawal records. - Marketing suppression list (retained indefinitely to honour opt-out). - Property alerts, property listings and provider profiles. - Complaints, takedowns, verification reviews and data breach records. - Audit logs, email logs, notification logs, analytics and security logs. - Backups (routine expiry). Retention overrides (legal hold, active complaint, safety concern) may extend a specific period with documented reason. De-identification may be applied prior to deletion where appropriate. ## Change history Version 0.1 — initial draft prepared for solicitor review.

Feedback on this document may be sent to support@sdalistings.com.au. Historical versions and change history are maintained by the SDA Listings platform team.