How enquiries reach SDA providers

SDA Listings sends enquiries to providers in two ways. Both appear in your provider dashboard.

Enquiries about a specific home

When someone uses "Enquire about this home" on one of your published listings, the enquiry goes straight to you with their contact details, so you can reply directly.

Area requests

Participants, families and support coordinators can also describe the home they need in an area. These requests are matched with providers who have published homes in that state. You see the requirements first; contact details are shared once released.

When enquiries can't be sent to you

If your organisation has no active trial or plan, or is suspended, enquiries stay with the SDA Listings team instead of reaching you.

Responding well

• Reply promptly, even if only to confirm you've received it.
• Be clear about current availability and any next steps.
• Use respectful, plain language and respect the person's privacy.

See SDA Listings for providers to get started.

Reviewed 2026-11-10 by SDA Listings editorial. SDA Listings is an independent property-listing and connection platform. It is not the NDIA, the NDIS Quality and Safeguards Commission or an NDIS funding decision-maker. Property information is supplied by advertisers and should be independently verified. SDA Listings does not determine participant eligibility, approve SDA funding, enrol SDA dwellings or guarantee property suitability, availability or occupancy.